The Canadian Anti-Fraud Center (CAFC) indicated that in 2019 only, fraud calls were responsible for losses in excess of $25 million, up to as much as $100 million dollars. Evidence shows that Canadians continue to be bombarded by fraudulent calls more than ever before with the rate of fraud calls increasing during the COVID-19 pandemic. Numerous problems arise from these types of calls ranging from individuals not answering unknown numbers to wasting the recipient's time and at worst can lead to significant monetary loses.
Fraud calls are carried out by fraudulent call centers located all around the world utilizing tools such as robocalls, spoofing and social engineering/manipulation. Although anyone can be a target, new Canadians, seniors and low income households tend to be more vulnerable.
In an effort to reduce fraudulent spoofed Calling Line Identity (CLI ) telephone calls to consumers, the Canadian Radio-television and Telecommunications Commission (CRTC) requires service providers to implement the STIR/SHAKEN framework (Secure Telephone Identity Revisited /Signature-based Handling of Asserted information using toKENs).
This framework highly reduces the risk of call tampering by allowing calls to be signed digitally when originating from a known and trusted caller as it flows through communication service providers.
I don’t recognize this number and I’m not going to answer this call
The odds of me answering this call are greatly enhanced
I am definitely going to answer this call for all the right reasons